Digital Strategist

As a Digital Strategist, you will manage our largest client relationships while developing and leading multi-faceted digital strategies leveraging our integrated software solutions and digital delivery teams -- all for some of the most recognized brands in the world.  You’ll identify and drive growth opportunities, fostering innovation that delivers on our clients’ business goals. And you’ll constantly push the limits of talent acquisition to change the way companies and candidates connect. It’s one of the roles at Radancy that allows you to engage with all of our offerings – from software, media and metrics to creative and brand. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications below.Duties & Responsibilities • Form part of the Radancy's digital and product SME team, leading on product sales and digital strategy consulting across the business.• Work with client service teams to ensure our product drives success against our customer core business objectives.• Be the guardian for the end-to-end digital candidate experience across a number (approx. 5) key strategic customers.• Work with the rest of the Digital Strategy team to support the Client Services team and develop their digital strategy capability through training, coaching and mentoring on the Radancy product suite and wider elements of digital/digital marketing strategy.• Help your customers (and colleagues alike) understand the value of our software, demonstrating how it solves customers’ ongoing needs and the challenges they would face without it, ultimately resulting in successful sales/renewals.• Be the lead architect and solutions consultant for new Careers Site and CRM implementations/refreshes. This involves guiding and coaching the Radancy project and client teams on; Defining goals, objectives and KPIs (and how we will measure them)Content strategy Candidate/user experienceUse data-driven intelligence (Radancy’s big data and insights) to inform the above Support with building business cases, using data and insight, for platform sales / growth across your customer base.Work with the Client Service team to allow them to drive customer success for the clients, from the platform.Provide customer / prospect product feedback into the product marketing team, whether this be on current features or proposed new ones.Contribute to, strategic meetings, such as annual planning sessions, quarterly business reviews and senior stakeholder engagement sessions (as required, relating to our platform).Working as part of the global digital strategy community, provide thought leadership and innovative ideas on how to use our platform for other user cases .(e.g. careers site & CRM for internal mobility and alumni use).Experience & SkillsDigital marketer / strategy consultant with a solid understanding of mapping consumer, customer or candidate experiences.Strategic-minded, with strong analytical capability (particularly proficient in Google Analytics)Experience of a customer success function within a SaaS or product driven business a bonusStrong presenter who builds trust and authority with clients at all levels, particularly senior stakeholders (which can sometimes be CHRO / CTO level)A deep understanding of digital mediums, channels, technologies and trends, and a passion for innovation on all frontsRecruitment industry / HR technology experience beneficialOur commitment to equal opportunities We believe that inclusion starts within each person, and that diversity is the result of making sure everyone feels a sense of belonging. In order to deliver on our responsibility as credible digital consultants and partners, we have to practice what we preach. So we ensure that our company is not only a safe space for anyone to feel confident in being themselves, but a place where differences are celebrated.To foster an environment focused on equity, empowerment and respect, we welcome and celebrate the talent of all team members without regard to race, national origin, colour, citizenship, religion, sex, sexual orientation, disability, gender identity or other protected characteristics. This includes making sure everyone has equal opportunities for training, promotion, and compensation.

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Posted 5 days ago

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